Moving your pet
into or out of Singapore? Done right, first time.

Pawsport is not a direct AVS licence holder. For our Singapore to Malaysia land route, CAPQ airport clearance is not required, so this does not affect your move. Where AVS-recognised handling is needed, we work with our AVS-recognised partner, who manages those regulated steps. You get licensed execution with full transparency from start to finish.

For Singapore-side regulated clearance, we work with an AVS-recognised partner who handles the export health certificate and export licence. The Malaysia DVS import permit is handled by our licensed Malaysia partner. We manage your timeline, transport, and communication. One point of contact for your entire move.

Most AVS agents handle the regulated clearance steps and leave you to sort vets, timing, transport, and border logistics yourself. We handle all of it, working with our licensed partners for the regulated elements. Fixed price from day one: AVS health cert, export licence, DVS permit, and JB land transport. Nothing extra.

Yes. Since 1 April 2026, CAPQ clearance for Singapore pet import and export must go through AVS-recognised agent support. Pet owners can still prepare much of the move themselves, but the Singapore-side clearance step needs recognised handling.

Singapore AVS groups origin countries into three import schedules. Schedule I is the simplest path. Schedule II usually requires rabies vaccination and a titre test. Schedule III is the most demanding and can include quarantine. Your schedule affects both timing and total cost, which is why we flag it early in the checklist.

Approved rabies titre test labs depend on the origin country. The important part is not guessing. We help owners confirm whether the lab for their route is acceptable before they commit time and money to the test.

You will usually need an AVS export permit, a health certificate issued close to travel, and compliance with your destination country's import rules. The Singapore-side steps are manageable when the route is mapped clearly, especially if your destination has stricter entry rules.

A rejected arrival can trigger re-export, holding costs, and a costly restart. That is why we focus on getting the Singapore-side requirements and timeline clear before travel, not after.

Possibly, but brachycephalic breeds are among the hardest cases because airline restrictions are often tighter than the import rules. The route usually depends on breed, airline policy, and whether cabin, cargo, or a specialist option is available.

You can often manage parts of the move yourself if you start early and stay organised. Most owners look for help when the Singapore-side permit, CAPQ, paperwork, or arrival logistics become too time-sensitive or unclear. Submit an enquiry and we can help you figure out the right level of support for your route and timeline.

Digital documents may be acceptable for some submission steps, but original documents are still important for parts of the arrival process. Health certificates also have a narrow validity window, so timing matters as much as the document format.

Custom Clearance starts at SGD $550 and covers the Singapore-side clearance and transport portion of your import move. It is the right fit when you are comfortable managing flights, vet work, and the rest of the route yourself.

Custom Clearance is for owners who mainly need Singapore-side clearance and transport support. The Singapore Import Package includes that foundation and adds more hands-on help with permits, paperwork, checks, and coordination. Both services focus on the Singapore side of the move.

Yes. If you begin with Custom Clearance and later decide you want broader paperwork and coordination support, we can advise whether an upgrade to the Singapore Import Package still fits your timeline.